¶ REFUND POLICY
- Students may request a refund within seven (7) days of enrollment, provided that no certificate has been issued.
- If a student enrolls in the wrong program, they may request to switch to the correct course. Any price difference will be adjusted accordingly. Depending on the circumstances, the original enrollment may be refunded and a new invoice issued for the correct program.
- We cannot issue partial refunds if a student completes the course before the course expiry date.
- Refund requests submitted more than seven (7) days after enrollment are generally not eligible for approval.
- Refunds are processed promptly and it will take up to 2-3 days for the refunded amount to appear on the customer’s account.
- In rare circumstances where a member is really struggling with the training and needing constant help and support, we can offer them a refund beyond the seven (7) day policy. (First offer to switch to an easier course at no cost.) “On demand training just isn't for some people.”
** Refund Policy can be found at the bottom of the course page **